Indirect Tax Manager, Outsourced Tax Department Solutions

DuCharme McMillen & Associates, Inc. • Full-time • US - Remote, United States of America • 3w ago

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

2025 Great Places to Work Certified
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees

Position Summary

The Indirect Tax Manager oversees OTDS engagements, manages client relationships, and drives efficiency gains through process optimization and technology. This role leads a team of analysts, ensures operational excellence, and collaborates with clients to identify new outsourcing opportunities.

Essential Duties and Responsibilities

Manage partial and full outsourcing engagements; ensure timely and accurate delivery of services.
Manage client's indirect tax functions end-to-end including but not limited to, sales and use tax month-end review and analytics, G/L reconciliations, and cross-departmental risk management
Lead process improvement initiatives to streamline workflows and increase DMA’s effective rate.
Collaborate with clients to identify additional outsourcing opportunities and expand DMA services.
Prepare risk‑aware, legally informed written communications tailored to diverse audiences, including the client’s internal stakeholders, customers, and executive leadership.
Oversee onboarding activities and ensure smooth transition of responsibilities.
Mentor and coach analysts; allocate resources and review deliverables.
Utilize ERP systems and data tools to optimize processes and reporting.
Maintain compliance with DMA standards and audit requirements.
Perform other duties as assigned.

Education and Qualifications

Bachelor’s degree in Accounting, Finance, or related field required.
5+ years of experience in tax operations, outsourcing, or consulting; supervisory experience required.
Advanced knowledge of ERP systems (SAP, Oracle) and tax technology tools.
Demonstrated ability to communicate effectively with clients through clear, professional, and audience‑appropriate written and verbal communication.
Strong leadership, project management, and client relationship skills.
Ability to identify and implement efficiency gains through technology and process improvements.

Work Environment & Physical Requirements

Work Schedule: Regular, 40 hours/week
Travel: 10 – 25%
Physical Activity:
- Prolonged periods of sitting and computer use
- Ability to hear, understand, and distinguish speech and sounds
- Frequent repetitive motions with hands

#LI-REMOTE

#LI-AL1

The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.

It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at [email protected] or 800-309-2110 and choosing selection 6.

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