Manager, Inside Sales & Applications Engineering

Admix • Full-time • Londonderry, NH, US • 2w ago

Job Details

Position: Full-time Manager, Inside Sales & Applications Engineering

Schedule: A four-month 9/80 work schedule (a two-workweek schedule consisting of eight 9-hour days, one 8-hour day, and one scheduled day off). Then the schedule transitions to a standard Monday through Friday workweek, with timing adjusted based on business needs.

Salary: Commensurate with experience - Let's talk!

Benefits: YES! Details below

Employee Stock Ownership Plan (ESOP)
Health and Dental Insurance
401K Matching
Employee Assistance Program (EAP)
Tuition Assistance
PTO for vacation & sick time
11 paid holidays
Plus many perks!

Who we are:

We're Admix, a proud employee-owned company and premier manufacturer of industrial mixing equipment! We engineer, market and service high performance and high efficiency mixing equipment for the food and beverage, chemical, pharmaceutical and cosmetic industries and we're GROWING - FAST!

Manager, Inside Sales & Applications Engineering Job Summary

The primary responsibility of this position is to manage and oversee all aspects of the internal sales function, including management and improvement of processes and establishment and monitoring of goals. The position reports to the Director of Sales.

Manager, Inside Sales & Applications Engineering Duties and Responsibilities

Manage and provide leadership to multiple teams including the Application Engineers and Order Entry Administrators. The position must provide guidance and assistance where needed to support their efforts in handling internal or external customer requests.
Manage the entire internal sales function including sizing, quotations, and new equipment order management.
Establish and communicate clear goals and objectives for the inside sales team to ensure customer satisfaction and service resolution objectives are met.
Motivate, coach and manage employee performance and development.
Analyze, monitor, and assess activity within Salesforce to ensure team utilization of CRM.
Ensure that our new equipment sizing tools, which are critical to the quotation process, are current and accurate. These tools will be used by our internal and external sales personnel, along with our sales channel partners.
Ensure that our quotation templates for all product lines are current and accurate as they are critical to the sales process. These will be used by our internal and external sales teams along with our sales channel partners.
Manage the processes, procedures and documentation needed for strong communication and direction between our inside sales team and the engineering, production, and accounting departments.
Manage the trial equipment pool. Develop and implement the processes that are needed to keep the trial pool running efficiently.
Assist with the assembly and updating of all equipment technical data, drawings, price lists, sizing/selection criteria, etc.
Provide technical training and ensure that our inside sales personnel are current with customer processes as well as the application of our product lines.
Work to remove barriers, provide necessary resources, and escalate/triage issues for quick resolution.
Anticipate, identify, and solve performance and operational issues that affect service. Provide a result-oriented approach to ensure efficiency and productivity of the team.

Manager, Inside Sales & Applications Engineering Knowledge, Skills, and Abilities

Must have excellent communication skills.
Ability to lead, mentor, and motivate others.
Unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity.
Willingness to work with customers, both external and internal to Admix.
Must be customer focused, with a strong sense of urgency and rapid response time.
Solid technical ability and knowledge of food, beverage, pharmaceutical, cosmetic, and chemical manufacturing processes.
Deep understanding of proven sales methodologies.

Manager, Inside Sales & Applications Engineering Credentials and Experience

Bachelor's degree in Business or Engineering preferred
Minimum of 5 years' experience in sales, sales management or customer service preferred
Minimum of 5 years' experience in application engineering

Manager, Inside Sales & Applications Engineering Special Requirements

This position is primarily 'inside sales', and as such will not have significant yearly travel associated with it. However, there is a possibility that this position may be asked to attend a trade show or accompany a Regional Sales Manager on sales calls in order to provide a customer relationship and build a greater appreciation for our customer base and applications.

Manager, Inside Sales & Applications Engineering Training and Development

Due to the detail and breadth of our product offering, the training period is expected to be at least 4 – 6 weeks. It is extremely critical that this position has a very thorough understanding of the technical aspect of the equipment and can articulate where and how to apply it. It is also important that the manufacturing processes that surround the equipment are understood.

Admix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Admix participates in E-Verify.

Related Jobs

Inside Sales Engineer

Admix • Full-time • Londonderry, NH, US • 2m ago

Engineering Sales

Job Details Position: Full-time Inside Sales Engineer Schedule: A four-month 9/80 work schedule (a two-workweek schedule consisting of eight 9-hour days, one 8-hour day, and one scheduled day off). Then the schedule tran...

2m ago

Apply

Environmental Project Manager Brownfields Practice Leader

Nobis Group • Full-time • Concord, NH, US • 1m ago

Engineering Management Project Management

Description Do you want to grow your career as a project manager in the environmental field (engineering, geology, environmental science)? If so, Nobis wants you! Nobis Group is looking for a project manager (PM) in our...

1m ago

Apply

Project Engineer - NE Highway

McFarland Johnson • Full-time • Concord, NH, US • 4m ago

Engineering

At McFarland Johnson (MJ), you'll own your future . We're a 100% employee-owned firm with 80 years of experience delivering innovative engineering, planning, environmental, technology and construction solutions that make...

4m ago

Apply

Assistant Civil Engineer - Aviation

McFarland Johnson • Full-time • Concord, NH, US • 4m ago

Engineering

At McFarland Johnson (MJ), you’ll own your future . We're a 100% employee-owned firm with 80 years of experience delivering innovative engineering, planning, environmental, technology and construction solutions that make...

4m ago

Apply

Civil Staff Engineer

Nobis Group • Full-time • Concord, NH, US • 5m ago

Engineering

Description Nobis Group is an integrated consulting firm providing engineering and engineering solutions for public and private projects of all sizes. We are committed to solving the challenges of making the Earth a bett...

5m ago

Apply

Host

Harpoon Brewery • Part-time • Manchester, NH, US • 2d ago

Job Title: Host / Hostess – Harpoon Restaurant Location: Manchester, NH About Us At Harpoon, we take pride in brewing exceptional beer and serving delicious food in a welcoming, community-driven environment. As part of t...

2d ago

Apply

Field Service Technician

Admix • Full-time • Londonderry, NH, US • 2d ago

Installation & Maintenance

Field Service Technician Position: Full-time Field Service Technician Schedule: A four-month 9/80 work schedule (a two-workweek schedule consisting of eight 9-hour days, one 8-hour day, and one scheduled day off). Then t...

2d ago

Apply

Warehouse Manager | Delivery Route Warehouse Manager

Room & Board • Billerica, MA, US • 1w ago

Transportation Loading & Stocking Management Warehouse

Overview You're a passionate delivery / logistics leader who brings a confident, people‑first, and customer‑centric leadership style. Discover a career designed to be different. At Room & Board, the leaders of our de...

1w ago

Apply

Sales Manager, AVIAS (Airport Infrastructure and Planning Software)

McFarland Johnson • Full-time • Concord, NH, US • 1w ago

Software Development

Division: InfraSolutions by McFarland Johnson, Inc. Location: Flexible/Remote (U.S.); ~40'60% travel Reports to: Director, InfraSolutions (or VP, Director of Technology) About AVIAS AVIAS is MJ's cloud-based, comprehensi...

1w ago

Apply

Marketing Intern

Nobis Group • Internship • Lowell, MA, US • 1w ago

Marketing

Description Looking to jumpstart your career in Marketing for a B2B firm? If so, Nobis wants you! Nobis Group is looking for a marketing intern for our Lowell, Massachusetts or Concord, New Hampshire office to support ma...

1w ago

Apply