Operations Supervisor (Tues - Sat)

Recology • Full-time • San Jose, CA, US • 1m ago

San Jose, CA 1052 - Recology South Bay

Role of the Operations Supervisor (Tuesday-Saturday)

Responsible for supervising operations personnel and routing drivers and monitoring work to ensure efficient and effective operations.

Essential Responsibilities

Assigns employees to routes and special pickups for timely services. Assigns employees to balance workload. Arranges alternate coverage of service in case of employee absence or equipment failure.
Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes.
Monitors work to ensure efficient and effective operations. Observes collection practices on the routes and enforces safety policies and procedures.
Resolves, with drivers as appropriate, customer service problems, ensures extras and overlooks are picked up and responds to complaints of unsatisfactory service. Investigates and resolves customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff.
Recommends rate adjustments and how to resolve billing disputes. With management approval, may make rate adjustments and resolve billing disputes.
Generates and analyzes operational reports and make recommendations as appropriate.
Possesses knowledge of rates to ensure appropriate customer billing. Advises Operations Manager of delinquent accounts and assists in their collection.
Performs or reviews pre- and post-trip inspections.
Investigates and reports on worker injuries, accidents, and other incidents.
Maintains time records and manage attendance issues, providing timely feedback when necessary.
Drives trucks, as needed.
Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed.
May dispatch or be back-up for dispatch duties.
May participate in community and business meetings and events on behalf of the company.
Other duties as assigned

Qualifications

Possession of a high school diploma or GED required
Bachelor's degree preferred.
Management experience in waste industry/recycling programs, transportation, production and logistics operations or related field.
Valid Driver's license required.
Principles of employee training, supervision, and evaluation.
Supervisory techniques, resource allocation, planning and budgeting.

Recology Offers

An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

Paid time off and paid holidays.
Health and wellness benefits including medical, dental, and vision.
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
Annual wellness incentives.
Employee Assistance Program (EAP).
Educational assistance.
Commuting benefits.
Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Related Jobs

Architectural Drafter

Harrell Remodeling • Full-time • Mountain View, CA, US • $35 - $42 / hour • 2d ago

Architecture

Architectural Drafter (Residential Design + Build) Full-Time | Onsite | Mountain View, CA Join an award-winning, employee-owned Design + Build firm where your technical expertise, precision, and attention to detail help...

2d ago

Apply

Interior Designer / Sales

Harrell Remodeling • Full-time • Mountain View, CA, US • $85k - $102k / hour • 2d ago

Sales Architecture Designer

Interior Designer / Sales (Design + Build) Full-Time | Onsite | Mountain View, CA Join an award-winning, employee-owned Design + Build firm where your creativity directly drives both design excellence and client experien...

2d ago

Apply

Designer (Residential Design + Build)

Harrell Remodeling • Full-time • Mountain View, CA, US • $75k - $95k / year • 6d ago

Designer

Full-Time | Onsite | Mountain View, CA Join an award-winning, employee-owned Design + Build firm where your creativity, attention to detail, and passion for residential design help transform houses into homes. At Harrell...

6d ago

Apply

Territory Brand Representative

AMS Retail Solutions • Full-time • San Jose, California, United States • 3w ago

Sales

Ideal candidates have some appliance experience, or experience working in the big box retail environment Benefits : Vehicle Reimbursement Program Medical, dental and vision plans Paid holidays and PTO Company equipment,...

3w ago

Apply

IT Helpdesk Technician L1

West Valley Construction Company, Inc. • Full-time • Campbell, CA, US • $24 - $32 / hour • 3w ago

Construction IT & Helpdesk

Overview of Role At West Valley Construction, our IT Helpdesk Technician L1 is the frontline support operative responsible for providing efficient and timely assistance to all internal users, ensuring optimal operation o...

3w ago

Apply

Assistant Construction Manager - Wastewater

Psomas • Full-time • Sunnyvale, CA, US • $135 - $168 / year • 1m ago

Construction Administrative

Assistant Construction Manager | Water & Wastewater Infrastructure Own Your Future at Psomas Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact. As our Assistant Const...

1m ago

Apply

Construction Project Manager

West Valley Construction Company, Inc. • Full-time • Campbell, CA, US • $119.70k - $179.50k / year • 2m ago

Construction Project Management

Overview of Role At West Valley Construction, our Project Manager is responsible for managing all aspects of one or more large complex construction projects. Why Work at West Valley Construction Companies make decisions...

2m ago

Apply

Estimator / Specifier

Harrell Remodeling • Full-time • Mountain View, CA, US • $72k - $92k / hour • 2m ago

Construction

Job description: Are you tired of running all aspects of your own remodeling business? Are you looking for a fast-paced, yet fun and collaborative work environment? Are you a detail-oriented person with a passion for con...

2m ago

Apply

Project Manager

Murray Company • Full-time • Santa Clara, CA, US • $130k - $180k / year • 3m ago

Construction Project Management

Come grow with us... At Murray Company, how we operate is defined by shared values that are 100 years in the making - Safety, Quality, Honesty, Hard Work and Pride of Ownership. These values have led to our company consi...

3m ago

Apply

Contracts Specialist

West Valley Construction Company, Inc. • Full-time • Campbell, CA, US • $41 - $57 / hour • 3m ago

Administrative

Overview of Role At West Valley Construction, our Contracts Specialist will support multiple divisions across California on both public and private works projects, managing all aspects of contract administration from awa...

3m ago

Apply