Overview
Are you a strategic visual merchandiser with a passion for home furnishings and an eye for aesthetic detail? Do you work best in a vibrant environment where visual creativity meets customer interaction?
Join our Austin Retail Team as a Visual Merchandising & Sales Associate! We’re looking for a versatile individual who thrives on variety and has a strategic mindset to fill a unique role in our retail showroom, where you will play a pivotal part in shaping our customers' shopping experience.
As a Visual Merchandising & Sales Associate, you will spend approximately 3 days each week focused on visual merchandising and inventory management, bringing creativity and strategic thinking to our floor settings and ensuring our inventory processes are seamless. You will be responsible for all stages of visual, from planning to execution. Attention to detail and strong project management skills are essential, as you'll be responsible for maintaining accurate inventory levels and optimizing our visual presentations to enhance the customer experience. You’ll partner with the store leader to inspire and empower our Design Associates about all things Room & Board! Together, you’ll create an engaging environment that energizes the team, elevates their knowledge of our beautifully crafted products, and inspires the Austin customer.
On the remaining 2 days, you will take center stage as a Design Associate on our showroom floor where you'll engage directly with customers and sharing your expertise to help them create homes and spaces they love.
To succeed in this multifaceted role, you must have a keen understanding of business needs, a passion for design, and the ability to adapt your approach based on the demands of each task. If you’re ready to embrace the challenge and excitement of wearing many hats, we want to hear from you!
Showroom location: 3200 Palm Way, Suite 170, Austin, TX 78758
Store hours:
Monday - Friday: 11 a.m. - 7 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 11 a.m. - 6 p.m.
Schedule:
Tuesday - Wednesday: 10:30 a.m. - 7 p.m.
Thursday: 8 a.m. - 5 p.m.
Friday: 10:30 a.m. - 7 p.m.
Saturday: 9:30 a.m. - 6 p.m.
Hours may shift occasionally throughout the year. To allow you to easily balance your other life priorities, we build out schedules for an entire month and release them a few weeks prior to the start of each month.
What you bring to be successful a Visual Merchandising & Sales Associate:
- Motivation to serve the customer with an individualized and consultative approach, understanding their needs while maintaining professionalism and respect in your interactions.
- Focus on providing the right solution in a collaborative, non-commissioned selling environment as you guide customers through the creative design process.
- Naturally curious, you seek to understand business needs and implement strategies that drive sales while blending business acumen with design savvy.
- You thrive in developing and executing initiatives both independently and as part of a team.
- Your strong communication skills enable you to listen actively and share valuable insights with your team.
- You are someone who excels in detail-oriented tasks and has a strong talent for organization.
- As an educator, you engage with colleagues on showroom presentation and inventory flow, fostering design confidence and building excitement.
- You understand how your work in the showroom drives sales and reflects the Room & Board brand, and you can merchandise accessory displays effectively to inspire customers and enhance business outcomes.
Additional position requirements and qualifications as a Visual Merchandising & Sales Associate:
- Visual experience. You bring 5+ years of related visual/merchandising (including knowledge in color theory), inventory management, customer experience and furniture selling. You have an eye for detail, not perfection.
- Design savvy. You are passionate about design, know the trends and love the Room & Board brand. You understand color, texture, and mixing materials to develop spaces that are both functional and inspiring.
- Sales experience. Experience working in a customer-centric, fashion/design savvy retail environment with a passion for design and engaging with customers on the showroom floor.
- Strategic mindset. We are looking for candidates who can effectively plan from the ground up, develop innovative solutions, and present their ideas clearly. You should be able to take a concept from inception to execution, ensuring that your plans align with our business goals and enhance the customer experience. Your ability to analyze situations, anticipate challenges, and adapt your strategy will be key to driving success in this role.
- Natural at building relationships. You enjoy working with people and being a strong partner, collaborating with your team and the broader company visual team.
- Effective communication skills. You bring professional, consistent and timely communication to ensure that you create the best experiences for our customers, retail team and home office.
- Strong planning and organizational skills. You have a game plan that is aligned to sales and the broader business, but are also agile and open to change as you balance routine responsibilities with customer and business needs. You bring an aptitude for good time management, process execution and a proactive problem solver.
- Skilled in technology. You are comfortable navigating technology and leveraging tools and resources to successfully accomplish the task at hand. Working knowledge of floor planning software (e.g. Floorplanner) is preferred.
- Demonstrated project management skills. You will manage all aspects of assortment introductions and in the creation of our floor settings (e.g., painting, , lighting , etc.) .
- Ability to safely perform the work. The safety and wellbeing of our staff members is paramount. We recognize this role requires physical stamina and therefore require final candidates to complete a pre-employment physical.
If you have a design portfolio, please include a URL to your portfolio on your resume or cover letter, as part of your resume document, or submit as a separate attachment during the online application process.
What you'll find as a Visual Associate:
- Salary: $70,000 - $85,000 depending on experience.
- Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We're talking about benefits that cover you from head to toe – physically, emotionally, and financially. To view all benefits offered by Room & Board, please visit: https://www.roomandboard.com/careers/benefits-wellbeing.ftl
- Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful. To learn more about our company and culture, please visit: https://www.roomandboard.com/careers/get-to-know-us
- A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated. To learn more, please visit https://www.roomandboard.com/careers/get-to-know-us/culture-of-respect
Application Deadline: The position will remain open until filled; there is no specified deadline.
Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. Visit https://www.roomandboard.com/about-us to learn more.
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