ESSENTIAL JOB FUNCTIONS:
- Assist supervisors and managers with coaching and retraining current employees as needed
- Assist team leader(s) in recognizing safe work practices by team members and coaching team members on safe ways to perform a task
- Assist team leader(s) with completion of safety audits
- Onboard new employees by going over policies and procedures
- Assist new and current employees with minor technical support such as resetting passwords and access and usage of internal systems
- Educate new hire on how to safely do the job and ensure the safety of other team members, Kroger employees and Kroger customers
- Train new hires on how to implement resets
- Follow up with new hires on regular basis to provide coaching, feedback and additional training as needed
- Direct temporary/part-time workers when needed
- Work independently to execute category/aisle set plan
- Demonstrate a high level of teamwork when interacting with Kroger, National Food Brokers, and other P.L. Marketing employees
- Apply strong merchandising skills and ability to read, understand and implement planograms per Kroger merchandising standards
- Operate Kroger equipment in a “safety first” manner
- Consistently communicate merchandising opportunities to supervisor
- Provide customer assistance
- Must remain qualified as an insurable driver
- Up to 50% overnight travel may be required
- Must be able to perform essential job function of this position with or without reasonable accommodations
- During periods of reduced regular scheduled hours due to circumstances including, but not limited to, holidays or unforeseen urgent customer support needs, employees may be responsible for additional store support outside of their normal essential job functions
Must be able to perform essential job functions of this position with or without reasonable accommodations
MINIMUM POSITION QUALIFICATIONS:
- High School Diploma or GED equivalent
- Be 18 years of age or older
- Communicate (read, write, and speak) fluent English
- Read, understand, and implement plan-o-grams
- Basic knowledge of Microsoft Excel and Microsoft Word
- Computer/internet access with knowledge of email and web-based applications
- Adapt to advancing technology and computer solutions
- Excellent communication skills and ability to work well with a team
- Qualify as an insurable driver with excellent driving record
- Highly motivated self-starter who can work with minimal supervision
- A smartphone with internet/data access is required. This position may require installation and utilization of an app on your smartphone to complete the requirements of the position. This may include, but is not limited to, requiring app permissions such as enabling location services, camera, and photo gallery access.
MINIMUM PHYSICAL ABILITIES:
- Must be able to:
- operate motor vehicle unassisted
- remain standing and/or walking unassisted for several hours at a time
- lift, push or pull 50 lbs. or more on a regular basis and occasionally up to 70 lbs.
- continuously reach up and bend down, reach in all directions, and have unlimited upper body mobility
- lift and extend 30 lbs. above the head, sometimes repeatedly
- have unlimited manual dexterity
- tolerate exposure to extreme temperatures (0-90 degrees)
DESIRED PREVIOUS JOB EXPERIENCE:
- Retail grocery store experience, especially merchandising experience
- Consumer product company experience with strong merchandising skills
- Broker experience with strong merchandising skills
COMPETENCIES/SKILLS:
Some of the Competencies/Skills required to successfully perform this position are:
- Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
- Building Strategic Working Relationships – developing and using collaborative relationships with District Managers, Store Managers and Grocery/Department Managers to facilitate the accomplishment of work goals
- Building Trust – interacting with customers and Kroger employees in a way that gives Kroger management confidence in one’s intentions and those of the organization
- Coaching – Providing timely guidance and feedback to assigned KOMPASS Reps to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
- Communication – clearly conveying information and ideas through a variety of media to employees, management, and customers in assigned stores in the English language
- Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing trust and sustaining productive relationships with Kroger employees
- Decision Making – identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
- Inclusion – appreciating and leveraging the capabilities, insights, and ideas of all individuals; working effectively with individuals of diverse style, ability, and motivation for a direct effect on business results
- Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
- Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from of all involved parties
- Safety Awareness – identifying and correcting conditions that affect employee and customer safety, upholding safety standards
- Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
