A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of experts partner with our clients to deliver advanced solutions that last.
SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees. SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.
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Description
Business Development Associate maintains overall production of proposals including organization, development, and access of marketing materials and data for the building enclosure team in the assigned geographic region. Manages and maintains existing client relations as well as continuously pursues new client relationships and opportunities.
Essential Functions
- Identifies client needs and aligns SSR building enclosure services to provide corresponding solutions
- Develops cost estimates and proposals that specify scope of services for each opportunity
- Manages proposal process for team including the consolidation and organization of information, the creation of strategy and scope, tracking of timelines, and scheduling of workloads
- Coordinates and schedules responses to proposals
- Communicates proposal information and status to technical team
- Leads weekly progress meetings regarding proposals and business development
- Manages and maintains ongoing client relationships for the building enclosure service line
- Develops specific and detailed background research on target markets, projects, and potential clients as directed in order to determine whether to pursue or decline solicitations
- Composes, edits, and produces technical writing for proposals
- Assists in scheduling meetings, interviews, proposals, and conference calls for business development
- Assists in the development of fee estimates and labor budgets
- Participate in client meetings, marketing planning, and presentation planning as required
- Manages and maintains compliance with on-call contracts for long term clients
- Develops and pursues new project opportunities in the region
- Interacts with potential clients in describing services and coordinating proposals and contracts
- Assists business developers and project managers with resources and information needed for specific clients and opportunities
- Collaborates with other SSR service lines to sell their engineering services, integrate services, answer questions, and provide additional solutions
- Actively participates in professional organizations where the technical reputation and image of the firm may be enhanced
- Provides feedback to the service line director regarding business strategy and personnel management
- Provides input for business development strategies and marketing data to assist in enhancing the group’s and firm’s image, develops technical information required for pursuit of business opportunities, and directs the development of responses to solicitations for services
- Manage development, updates, and use of information in the Client Relationship Management Database
Knowledge, Skill, And Ability Requirements
KNOWLEDGE
- Thorough knowledge of Microsoft Office (i.e., Word, Excel, PowerPoint, and Outlook) software
- Knowledge of project proposal and business letter formats
- Knowledge of the development of work products and execution of SSR processes
- Knowledge of Client Relationship Management Software
- General knowledge of engineering practices and the markets they serve
Skills And Abilities
- Comprehension – ability to understand information, ideas, and direction presented in writing and/or verbally communicated
- Written Communication Skills – ability to clearly deliver a message through written words using correct grammar, spelling, and punctuation
- Speech Clarity – ability to speak clearly and in a common language so that others can understand you
- Detail-Oriented – ability to achieve accuracy and thoroughness when accomplishing a task; pays attention to details and is able to understand the cause of a certain outcome
- Judgement and Decision-Making Skills – ability to make reasoned judgments that are logical and well thought out; constructively questioning and analyzing information in order to make the best conclusion
- Technical Writing Skills – skilled in the area of summarizing or explaining technical information in a clear, concise, and accurate way, communicating the point intended
- Customer Focus – dedicated to meeting expectations and requirements of internal and external customers; acts with customers in mind and establishes relationships gaining their trust and respect
- Presentation Skills – effective in a variety of presentation settings both inside and outside the organization; commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working
Minimum Qualifications
- Preferred Bachelor's degree in Engineering, Architecture, or related field.
- Five years of relevant experience
PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Frequently use a computer for several hours at a time
- May need to periodically maneuver over, under, and around barriers as well as climb ladders on a job site
- Requires the ability to transport trade show materials weighing up to 30 pounds
WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Indoors in a normal office environment with some exposure to excessive noise, darkness/poor lighting, fumes, or dust
- May travel to and navigate construction sites, some of which may be at high altitudes or small spaces with dirt or dust particles
- Occasional overnight travel to attend conferences and/or marketing opportunities
