Account Executive - Long Term Care

KPH Healthcare Services • Full-time • Rochester, NY, US • 4d ago

Overview

For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.”. On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents.

HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions – Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services. The family of KPH Healthcare Services began with Kinney Drugs retail in 1903. All KPH family company values stem from Kinney’s long-standing commitment to trust and community-minded health solutions.

As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states. Our team has grown to over 900 employees and we are looking to add another – possibly you!

Job Summary: Plan and execute sales activities in order to meet and exceed budget, profitability and revenue goals. Directly responsible for delivering new sales revenue numbers for the designated region.

Scope of Responsibilities: Client acquisition and client retention. Prospect; meet with; present to; and acquire new business. Serve as the primary business contact for the client and maintain a high level of client satisfaction. Is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.

Responsibilities

Job Duties:

Responsible for development and implementing sales strategies for assigned prospective clients.
Meeting and exceeding daily activities and behavior goals
Maintaining customer relationships to expand upon current business and generate leads for referral business.
Prospecting for new accounts through referrals and cold calls (using both the telephone and by stopping in)
Making sales presentations to a variety of audiences
Establishing clear goals for yourself and monitor your performance and progress daily
Daily maintenance of CRM Software
Participate in weekly meetings to discuss prospecting efforts and new business initiatives
Participating in training sessions
Interface with various external business partners as needed for program development and problem resolution.
Attend regional trade shows, conferences and meetings to generate sales leads and promote the HealthDirect brand and service offering
Assist in the budgetary planning process
Keeping current on industry trends that may impact the business & revenue objectives of the company
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned

Qualifications

Education:

Required: AS Degree or Higher in Business Administration, Marketing or related field
Preferred: Bachelors Degree or higher in Business Administration, Marketing or related field and 2 to 3 years experience in account management

Experience:

Required: Experience as an Account Manager or Representative
Preferred: 2 Years experience with Health Care, Insurance and /or Account Management

Special Conditions of Employment:

Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position

Job Requirements:

Exceptional written and verbal communication skills
Strong PC skills including Microsoft Office
Highly Self-motivated and ethusiastic

Required Training:

HIPAA Privacy Course
HIPAA Security Course

Successful Candidates Have These Skills:

Customer Service: Timely and accurate responses to all internal and external customers
Planning: Effective plans, objectives and goals that achieve desired results in a timely manner
Organization: Work in a systematic way, establish clear lines of responsibility
Communication: Can communicate clearly and effectively both verbally and in written format. Ability to actively listen and be attentive to others
Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner
Technology: Uses technology to its fullest potential to achieve department and corporate goals
Leadership: Gains acceptance of ideas and accomplishes goals through peers and teams
Team Work: Strengthens organizational performance by sharing information and celebrating success
Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others
Employee Relations: Provides and solicits constructive feedback, self-evaluates and takes corrective action.
Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
Self-Starter: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure

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