Sr Appliance Territory Manager - West

AMS Retail Solutions • Full-time • Phoenix, Arizona, United States • 2w ago

Sr Appliance Territory Manager

RESPONSIBILITIES:
In addition to standard responsibilities assigned to all Appliance Territory Managers as outlined below, the Senior Appliance Territory Manager has additional essential responsibilities to include:

Perform projects and administrative work as assigned
Address issues/problems and support initiatives within the territory as required and/or assigned
Demonstrate professionalism and positive demeanor in performance of daily duties and lead by example
Other senior tasks as assigned

Ability to perform all essential responsibilities for Appliance Territory Managers to include:

Visit customers to service vendor products and perform sales and support services in assigned stores
Travel to customer locations and service vendor products and maintain product displays
Receive and respond to customer inquiries
Provide new product information including receiving customer feedback regarding vendor products and services
Support and provide product knowledge to customers by demonstrating equipment and providing product application training
Answer customer sales and technical questions
Resolve customer complaints in a timely manner
Facilitate sales, marketing and promotional campaigns by acquainting accounts with the latest sales techniques.
Resolve any customer and vendor differences
Assist with placing special orders
Place items on shelving units according to the plan-o-gram
Manage and maintain inventory levels, make adjustments as required
Attend and represent customer at trade / industry shows and training sessions as required.
Report weekly summary of hours, location and sales impact at retail.
Travel with designated Customer Manager and/or AMS Regional Manager when necessary
Comply with all Customer and AMS policies and procedures
Perform other related duties as assigned

MINIMUM REQUIREMENTS:

100% Travel required (including overnight travel)
Ability to work varied hours/days as business dictates is required, may include holidays and weekends
Knowledge of Brand Name appliances required
Must be Microsoft Office proficient
Required to lift up to 50lbs, this may include lifting weight above shoulders as needed
Frequent standing, bending and twisting required
Excellent communication, presentation, written and technical skills required
Proof of valid driver’s license and insurance required (must meet company’s minimum requirements)
Provide excellent customer service to customers and vendors
HS diploma or equivalent required, college degree preferred
2 years of vendor sales experience preferred
1 year of field sales/customer service experience preferred

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