Disaster Restoration Coordinator

ServiceMaster • Full-time • Chesapeake, VA, US • 2m ago

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development

ServiceMaster in Chesapeake (23320) is looking for the highest quality individuals to serve our customers in their time of need. If you have a commitment to excellence, integrity, and professionalism, this may be your opportunity to join a nationally recognized company and be part of a strong successful local team! We are dedicated to developing people, pursuing excellence, and growing profitability!

PAY DEPENDENT ON EXPERIENCE!

Duties:

Maintain department schedule
- Daily/Weekly data entry required
- Ensure accuracy of technicians assigned
- Confirm/Schedule all appointments with customer
  - Use text request, calendar, and job notes
Assist with Daily Dispatch
Maintain job files – ensure up to date paperwork
- Paper File
- Digital File
Respond to emails and job notes
Assist with verifying and uploading paperwork
- Includes digital signature.
Assist with issue resolution
- Research, documentation, etc.
Assist with Vendor management
- This includes scheduling sub-contractors for services
Manage/Update technician documents for vehicles
- Safety Data Sheets
- On Call / Paperwork File Folders
Assist with department supply management
Accept/Decline jobs during business hours
- Confirm and report deductible information
Job Data Entry
- Verify all data is in the correct fields, review during job progress to ensure updates are appropriate
Daily review compliance tasks to ensure correct workflow status
Participate in meetings as notified
Review compliance tasks daily
Review XactAnalysis for appropriate data and sync
Assist with Estimate review as needed
- Paper folders
Assist with Moisture Data programs as needed
Maintain knowledge of program guidelines
Serve as a Manager On Call
Assist Project Managers and Department Managers as needed

Full Time In- Office position. Normal working hours are Monday-Friday 8AM-4:30PM

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