Emergency Response Lead

ServiceMaster • Full-time • Marietta, GA, US • $15 - $20 / hour • 3w ago

Benefits:

401(k)
Dental insurance
Vision insurance

ServiceMaster Restoration Services is seeking an experienced Emergency Response Lead to respond to emergency property damage situations including storm damage, fire damage, vandalism, and vehicle impacts. This position is responsible for roof tarping, emergency board-ups, water extraction, and securing damaged residential properties to prevent further loss.

The ideal candidate is highly dependable, comfortable working at heights, experienced with roofing or construction, and able to work independently in emergency situations while maintaining professionalism with homeowners.

Key Responsibilities

Respond to emergency service calls for roof tarping, board-ups, water extraction, and property securement
Install emergency roof tarps to prevent additional water intrusion
Perform water extraction and initial emergency mitigation services when needed
Board up windows, doors, garage openings, and structural openings
Assess damaged structures and determine safest temporary stabilization methods
Load, transport, and install required materials and equipment
Maintain emergency response vehicle inventory including tarps, plywood, lumber, fasteners, ladders, extraction equipment, and tools
Document job conditions with photos and communicate findings to management
Identify opportunities for additional mitigation or reconstruction services
Assist with demolition or mitigation when needed
Follow all safety protocols including ladder, roof, and fall-protection requirements
Participate in rotating after-hours emergency response schedule

Qualifications

Valid driver’s license with clean driving record
3+ years of roofing, construction, restoration, or related field experience preferred
Ability to safely lift 100+ pounds
Comfortable working on ladders, steep roofs, and elevated surfaces
Experience using construction tools including saws, drills, and fastening equipment
Ability to work in various weather conditions including heat, rain, and cold
Strong problem-solving skills and ability to work independently
Excellent communication and customer service skills

Preferred Qualifications

Roofing experience
Restoration industry experience
OSHA 10 or safety training
Leadership or crew lead experience

Work Schedule

Standard schedule: Monday–Friday, 8:00 AM – 5:00 PM
Participation in after-hours emergency on-call rotation required
Must be able to respond to emergency calls within 30 minutes to 2 hours
Candidate should reside in or near Marietta, Georgia

Compensation

Hourly pay based on experience
After-hours on-call compensation
Overtime opportunities
Company vehicle/equipment provided for emergency response duties

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