Mitigation Lead Technician

ServiceMaster • Full-time • Mesa, AZ, US • $15 - $30 / hour • 2m ago

Benefits:

401(k) matching
Dental insurance
Health insurance

Mitigation Lead Technician Mesa, AZ

Help People Recover After Disaster. Lead a Team That Makes a Difference.

We don't just dry buildings—we restore homes, businesses, and peace of mind. We are looking for an experienced Mitigation Lead Technician who takes pride in quality workmanship, leads by example, and enjoys helping customers through difficult situations.

If you're looking for a company that values professionalism, teamwork, accountability, and opportunities for advancement, we'd like to meet you.

What You'll Do

As a Mitigation Lead Technician, you will oversee water, fire, mold, and other emergency restoration projects while leading a crew in the field. You will ensure projects are completed safely, efficiently, and according to company and insurance standards.

Responsibilities

Lead mitigation crews on residential and commercial restoration projects.
Retrieve work orders and ensure trucks are stocked with the proper equipment and materials.
Perform water extraction, demolition, structural drying, and other mitigation services.
Monitor drying equipment and complete daily moisture readings and documentation.
Complete drying records, sketches, scopes, notes, and photographs using mobile software.
Maintain quality control on every project and ensure company standards are met.
Explain the restoration process and next steps to homeowners and commercial clients.
Communicate professionally with insurance adjusters, property managers, and customers.
Obtain customer approvals, signatures, and collect payments when required.
Train and mentor technicians while promoting teamwork and accountability.
Ensure all safety procedures and company policies are followed on every job.
Communicate daily job progress and any customer concerns with office staff and management.
Assist with emergency after-hours response as part of the on-call rotation.

What We're Looking For

The ideal candidate is dependable, organized, customer-focused, and capable of leading others in fast-paced emergency situations.

Qualifications

High school diploma or GED.
Valid driver's license with a clean driving record.
Previous experience in water, fire, mold, or disaster restoration.
Leadership or crew management experience preferred.
Strong customer service and communication skills.
Comfortable using tablets and mobile software for documentation.
Ability to prioritize multiple tasks and meet deadlines.
Strong attention to detail and problem-solving abilities.
Experience with Xactimate is a plus but not required.

Preferred Certifications

The following certifications are preferred but not required:

IICRC WRT – Water Damage Restoration Technician
IICRC ASD – Applied Structural Drying
IICRC FSRT – Fire & Smoke Restoration Technician
IICRC OCT – Odor Control Technician

Physical Requirements

This position requires the ability to:

Frequently lift and move up to 70 pounds.
Stand, walk, bend, squat, crawl, climb ladders, and work in confined spaces.
Work in residential, commercial, and outdoor environments in varying weather conditions.
Wear personal protective equipment, including respirators, when required.
Respond to emergency situations during evenings, weekends, and holidays as needed.

We are a locally owned company with the resources and reputation of one of the most recognized restoration brands in the industry.

We offer:

Competitive pay based on experience.
Overtime opportunities.
Paid training and professional development.
Career advancement opportunities.
Company vehicles for qualified positions.
Health benefits.
Paid vacation and holidays.
Supportive team environment.
Opportunity to earn additional certifications.

Join Our Team

If you enjoy solving problems, helping people during difficult times, and leading a team that takes pride in quality work, we'd love to hear from you.

Apply today and become part of a company committed to taking customers from Chaos to Calm through exceptional restoration services.

We are an Equal Opportunity Employer. Employment is at will. Job duties and responsibilities may change based on business needs. Reasonable accommodations will be made for qualified individuals with disabilities where required by law.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Related Jobs

Registered Nurse - College Instructor (Full-Time)

Pima Medical Institute • Full-time • MESA, Arizona, United States • 2d ago

Health Care

Registered Nurse - College Instructor (Full-Time) Location: Pima Medical Institute – Mesa, AZ Type: Full-Time (40 Hours Per Week) Schedule: Monday – Friday, 8:00 AM – 5:00 PM (No On-Call | No Weekends) Compensation: $37....

2d ago

Apply

Contents Moving and Packing Technician

ServiceMaster • Full-time • Phoenix, AZ, US • $20 - $25 / hour • 3d ago

Construction Loading & Stocking

Benefits: Dental insurance Health insurance Paid time off Position Tasks & Responsibilities As a Contents Mover & Pack Out Technician, you will be responsible for the professional and safe handling of customers'...

3d ago

Apply

Crew Chief/ Supervisor

ServiceMaster • Full-time • Phoenix, AZ, US • $22 - $28 / hour • 3d ago

Management Supervisor

Benefits: Health insurance Paid time off Training & development About Service Master: Service Master by ASG is a local franchise company that provides relief for residential or commercial properties that have suffere...

3d ago

Apply

Water Restoration Technician

ServiceMaster • Full-time • Phoenix, AZ, US • $18 - $24 / hour • 3d ago

Construction

Benefits: Health insurance Paid time off Training & development Position Overview Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration a...

3d ago

Apply

Content Movers & Loader Supervisor

ServiceMaster • Full-time • Phoenix, AZ, US • $18 - $25 / hour • 3d ago

Management Loading & Stocking Supervisor

Benefits: Health insurance Paid time off Training & development Content Movers & Loader Supervisor Come work as a Mover /Pack Out Supervisor with a growing company. We are seeking movers and packers to profession...

3d ago

Apply

Planner Mid Level

Matrix Design Group • Phoenix, AZ • $65k - $85k / year • 3d ago

Matrix has been named a Zweig Group 2025 Best Firm to Work For and a 2025 Hot Firm! About Matrix: Matrix Design Group, Inc., an employee-owned planning, engineering and environmental consulting firm is actively seekin...

3d ago

Apply

Copack Coordinator

Shorr Packaging • Full-time • Mesa, AZ, US • $25 - $27 / hour • 4d ago

Together, We Own it! Start your employee owner journey with Shorr Packaging. The Co-Pack Coordinator will provide support for Co-pack operation in the areas of assisting in time studies, creating POs, creating bill of ma...

4d ago

Apply

Area Manager - Water/Wastewater

Garney • Tempe, AZ, US • 4d ago

GARNEY An Area Manager position is available at Garney . This role is responsible for overseeing the operations, safety, personnel, and business development within a designated geographic area or work type. This individ...

4d ago

Apply

Career Services Advisor (On-site)

Pima Medical Institute • Full-time • MESA, Arizona, United States • 4d ago

Sales

Career Services Advisor (Full-Time) Location: Pima Medical Institute – East Valley Campus (Mesa, AZ) | On-Site Type: Full-Time | Non-Exempt Compensation: $20.80 – $24.96 per hour Position Summary Launch healthcare career...

4d ago

Apply

Career Services Coordinator (On-Site)

Pima Medical Institute • Full-time • MESA, Arizona, United States • 4d ago

Career Services Coordinator (Full-Time) Location: Pima Medical Institute – East Valley Campus (Mesa, AZ) | On-Site Type: Full-Time | Salaried Exempt Compensation: $58,625 – $73,280 per year Position Summary Pima Medical...

4d ago

Apply