Process Improvement Specialist

Alterman Group • Full-time • Live Oak, Texas, United States • 1d ago

Overview:

The Process Improvement Specialist will analyze and improve business processes across departments such as Strategic Workforce Solutions, Operations, and Field Installation by applying Lean methodologies and Six Sigma principles. This role will lead process improvement projects from start to finish, working closely with cross-functional teams to ensure alignment and meet key milestones. Additionally, the Process Improvement Specialist will manage data to assess performance, create SOPs, and develop training materials to support successful adoption of new processes. A key focus will be fostering a culture of continuous improvement, driving collaboration, and embedding best practices into both daily operations and long-term strategies.

Essential Functions:

1. Process Analysis and Improvement: 35%

Conducts comprehensive analyses of current business processes across the organization, including but not limited to Strategic Workforce Solutions, Operations, Field Installation, and various support functions.
Identifies inefficiencies and recommends improvements using Lean methodologies, Six Sigma, or other frameworks.
Develops detailed process maps to visualize workflows and improve operational efficiency.
Creates and implements Standard Operating Procedures (SOPs) to ensure consistency and compliance across all tasks.
Identifies, documents, and promotes best practices to optimize performance and enhance overall productivity.

2. Project Coordination and Data Management: 35%

Leads and coordinates process improvement projects from inception to completion.
Collaborates with department heads and cross-functional teams to ensure alignment and support.
Monitors project progress, ensuring milestones are met on time and within budget.
Collects, analyzes, and interprets data to measure process performance and identify areas for improvement.
Prepares and presents reports on project status, process performance, and outcomes.
Maintains accurate and up-to-date documentation of all activities.

3. Training, Development, and Continuous Improvement: 25%

Develops training materials and conducts training sessions for staff on new processes and procedures.
Provides ongoing support and coaching to ensure successful adoption of improvements.
Promotes a culture of continuous improvement within the organization, integrating continuous improvement initiatives into daily operations and long-term goals.
Encourages and facilitates sharing of ideas and best practices across departments.
Implements strategies that foster collaboration, feedback, and process enhancements.
Stays up-to-date with industry trends, tools, and methodologies to continually improve process design and training approaches.

4. Performs other duties as assigned. 5%

Education and Experience:

Bachelor's degree in Industrial Distribution, Business Analytics, Data Analytics, or Business Management preferred.
A minimum of 2 to 4 years of experience of related experience; or an equivalent combination of education and experience.
Certification in Lean or Six Sigma methodologies preferred.

Skills/Abilities:

Excellent verbal and written communication skills, with the ability to work effectively will cross-functional teams.
Excellent interpersonal and customer service skills.
Excellent presentation skills, with the ability to train and coach employees at all levels.
Proficient with Microsoft Office Suite or other related software.
Knowledge of process improvement strategies (e.g., Lean, Six Sigma).
Able to manage multiple tasks and emergencies effectively.
Strong analytical and problem-solving skills with the ability to analyze data and make recommendations.
Strong project management skills, with the ability to manage multiple initiatives simultaneously.

Work Environment:

Office environment with some travel required.
Outdoor work environment with exposure to dust, heat and cold.
May work in confined spaces.

Physical Demands:

Prolonged periods of sitting at a desk and working on a computer.
Manual dexterity required.
Must be able to climb ladders and navigate active work sites.
Must be able to lift up to 15 pounds at times.

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